How do I refund?
Vibrant
Last Update a year ago
You can refund a transaction by clicking the “sales” tab in your terminal, you can filter the previous transactions by date, to make it easier to find the correct transaction that needs to be refunded.
Once you select the transaction you wish to refund, you press “refund” and guide your customer to tap their payment method in the back of the phone, as if it was a regular transaction.